AIIMS restores data, online services to take time to resume, Health News, ET HealthWorld

AIIMS restores data, online services to take time to resume

NEW DELHI: After six days, AIIMS authorities finally managed to restore the hospital’s e-data, which was hacked after a ransomware attack on its servers. However, the network is still being sanitised and it may take some more time to restore the online services, sources said.

In a statement issued on Tuesday, AIIMS stated that the process is taking some time due to the volume of the data and large number of servers/computers for the hospital services. However, they did not mention the date on which online services will be restarted. “Measures are being taken for cyber security,” stated AIIMS officials, adding that all hospital services, including outpatient, in-patient and laboratories, continue to run on manual mode.

Besides, faculty members and other AIIMS staff were directed to install a new anti-virus and were also provided step by step procedure for its installation. They were asked to remove the previous anti-virus from the system.

Patient care services in OPD, billing and labs were being managed manually as the server remained down on the seventh consecutive day. However, queues for investigations have shortened after the hospital administration issued SOP for manual sample processing and stated that only “priority samples” will be taken up.

It is feared that the data of around 3-4 crore patients could have been compromised due to the breach detected on November 23. However, no one in the administration is speaking on this issue.

A case of extortion and cyber terrorism was registered by the Intelligence Fusion and Strategic Operations unit of Delhi Police on November 25. On Monday, Delhi Police issued a statement, saying that “no ransom demand as being quoted by certain sections of the media has been brought to notice by AIIMS authorities”.

The hospital authorities have suspended two system analysts due to certain procedural lapses. They have also been served showcause notices for alleged dereliction of duty.

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Author: DelhiStyle

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